Updated 05/23/2024

Article 1: Fields of application

These General Conditions of Sale (known as “CGV”) apply, without restriction or reservation to all sales concluded by the Seller to non-professional buyers (“Customers or the Customer”), wishing to acquire the products offered for sale by the Seller on the Veijab website.

The main characteristics of the products and in particular the specifications, illustrations and indications of dimensions or capacity of the products, are presented on the Veijab site, which the customer is required to read before ordering.

The choice and purchase of a product are the sole responsibility of the Customer.

Product offers are within the limits of available stocks, as specified when placing the order.

These General Terms and Conditions are accessible at any time on the Veijab website and will take precedence over any other document.

The Customer declares to have read these General Terms and Conditions and to have accepted them by checking the box provided for this purpose before implementing the online ordering procedure on the Veijab site .

Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer.

The products presented on the Veijab site are offered for sale for the following territories:

Germany, Austria, Belgium, United States, Metropolitan France, Italy, Luxembourg, Portugal and United Kingdom.

In the event of an order to a country other than mainland France, the Customer is the importer of the product(s) concerned.

For all products shipped outside the European Union and Overseas Territories, the price will be calculated excluding taxes automatically on the invoice.

Customs duties or other local taxes or import duties or state taxes may be payable. They will be the responsibility and are the sole responsibility of the Customer.

Article 2: Price

The Products are supplied at the current prices appearing on the Veijab website , when the order is registered by the Seller.

Prices are expressed in Euros, excluding tax and including tax.

The prices take into account any reductions that may be granted by the Seller on the Veijab site .

These prices are firm and cannot be revised during their period of validity but the Seller reserves the right, outside the period of validity, to modify the prices at any time.

The prices do not include processing, shipping, transport and delivery costs, which are invoiced additionally, under the conditions indicated on the site and calculated before placing the order.

The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.

An invoice is established by the Seller and given to the Customer upon delivery of the Products ordered.

Article 3: Orders

It is up to the Customer to select on the Veijab website the products he wishes to order.

The Customer can then put items in the basket, modify them and delete them.

Product offers are valid as long as they are visible on the site, while stocks last.

The sale will only be considered valid after full payment of the price. It is the Customer's responsibility to verify the accuracy of the order and to immediately report any errors.

Any order placed on the Veijab website constitutes the formation of a contract concluded remotely between the Customer and the Seller.

The Seller reserves the right to cancel any order in the event of a stock shortage of the products ordered by the Customer.

The Seller also reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

The Customer will be able to follow the progress of his order on the site and contact the Seller at any time by email and telephone.

Article 3 bis: Customer area - Account

In order to place an order, the Customer is invited to create an account (personal space).

To do this, he must register by completing the form which will be offered to him at the time of his order and undertakes to provide sincere and accurate information concerning his marital status and his contact details, in particular his email address and telephone number.

The Customer is responsible for updating the information provided. He is informed that he can modify them by logging into his account.

To access their personal space and order history, the Customer must identify themselves using their username and password which will be communicated to them after registration and which are strictly personal. As such, the Client refrains from any disclosure. Otherwise, he will remain solely responsible for the use made of it.

The Customer may also request unsubscription by going to the dedicated page in their personal space or by sending an e-mail to aawoeabaya@gmail.com. This will be effective within a reasonable time.

In the event of non-compliance with the general conditions of sale/or use, the site https://veijab.com/ will have the possibility of suspending or even closing a customer's account after formal notice sent electronically and remained Without effect.

Any deletion of an account, whatever the reason, results in the pure and simple deletion of all personal information of the Customer.

Any event due to force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in the event of maintenance, does not engage the responsibility of the Seller.

The creation of the account entails acceptance of these general conditions of sale.

Article 4: Payment condition

The price is paid by secure payment method, according to the following terms:

• payment by credit card

• or payment by bank transfer to the Seller's bank account (the details of which are communicated to the Customer when placing the order)

The price is payable in cash by the Customer, in full on the day the order is placed.

Payment data is exchanged in encrypted mode using the protocol defined by the approved payment provider involved in banking transactions carried out on the site https://veijab.com/.

Payments made by the Customer will only be considered final after effective collection by the Seller of the sums due.

The Seller will not be required to deliver the Products ordered by the Customer if the Customer does not pay the price in full under the conditions indicated above.

Article 5: Deliveries

The Products ordered by the Customer will be delivered in mainland France or in the following areas:

Germany, Austria, Belgium, United States, Italy, Luxembourg, Portugal and United Kingdom.

Deliveries take place within 2 to 7 working days to the address indicated by the Customer (in mainland France) when ordering on the site.

Delivery consists of the transfer to the Customer of physical possession or control of the Product. Except in special cases or unavailability of one or more products, the products ordered will be delivered in one go.

The Seller undertakes to make its best efforts to deliver the products ordered by the Customer within the deadlines specified above. However, these deadlines are communicated for informational purposes only.

If the Products ordered have not been delivered within 5 working days after the indicative delivery date, for any reason other than force majeure or the Customer's actions, the sale may be canceled at the Customer's written request within the conditions provided for in articles L216-2, L 216-3 and L241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen days following the date of termination of the contract, excluding any compensation or withholding.

Deliveries are carried out by an independent carrier to the address mentioned by the Customer when ordering and to which the carrier can easily access.

The Customer is required to check the condition of the delivered products. He has a period of 14 days from delivery to make complaints by email, accompanied by all relevant supporting documents (photos in particular). After this period and failing to have complied with these formalities, the Products will be deemed to be compliant and free from any defects and no complaint can be validly accepted by the Seller.

The Seller will reimburse or replace as soon as possible and at its expense, the Products delivered whose lack of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in articles L217-4 et seq. of the Code of consumption and those provided for in these General Terms and Conditions.

The transfer of the risks of loss and deterioration relating thereto will only be carried out at the time when the Customer takes physical possession of the Products. The Products therefore travel at the Seller's risk except when the Customer has chosen the carrier himself. As such, the risks are transferred when the goods are handed over to the carrier.

Article 6: return

You have 14 days to return your order, once it has been received at your expense.

The items must be in their new and original condition (provided with all labels, accessories and packaging) and must not show any signs of wear or traces of dirt.

Any item returned incomplete or damaged cannot be exchanged or refunded.

Return conditions:

If you are not satisfied with the items ordered, you have 14 days to return your order once it has been received.

Please go to our returns page .

Please note that we take a contribution towards the return costs in the amount of €5 which will be deducted at the time of your refund or credit.

Any package lost by transport services cannot be exchanged and/or refunded. It is the customer's responsibility to ensure their package (tracking and insurance), no action can be taken for uninsured or untracked packages.

Once you have notified us in advance by email, please return your order to the address sent in the email.

Once we receive your package, we have 14 days to issue a refund to the credit card account you used during your purchase.

Article 7: Transfer of ownership

The transfer of ownership of the Products from the Seller to the Customer will only be carried out after full payment of the price by the latter, regardless of the delivery date of the Products.

Article 8: Right of withdrawal

According to the terms of article L221-18 of the Consumer Code "The consumer has a period of fourteen days to exercise his right of withdrawal from a contract concluded remotely, following canvassing by telephone or outside establishment, without having to justify its decision or to bear costs other than those provided for in articles L.221-23 to L.221-25.

The period mentioned in the first paragraph runs from the day of receipt of the goods by the consumer or a third party, other than the carrier, designated by him, for contracts for the sale of goods. For contracts concluded off-premises, the consumer can exercise his right of withdrawal from the conclusion of the contract.

In the case of an order for several goods delivered separately or in the case of an order for a good made up of lots or multiple pieces whose delivery is spread over a defined period, the period runs from receipt of the last good or batch or the last piece.

The right of withdrawal can be exercised online, using the attached withdrawal form and also available on the site or any other declaration, unambiguous, expressing the desire to withdraw and in particular by email indicated at ARTICLE 1 of the General Terms and Conditions.

Returns must be made in their original condition and complete (packaging, accessories, label, etc.) allowing them to be re-marketed in new condition, accompanied by the purchase invoice.

Damaged, soiled, worn, or incomplete Products will not be returned.

*Return costs remaining the responsibility of the Customer.

The exchange (subject to availability) or refund will be made within 14 days of receipt by the Seller of the Products returned by the Customer under the conditions provided for in this article.

Article 9: Responsibility of the seller - Guarantees

The Products supplied by the Seller benefit from:

• the legal guarantee of conformity for defective, damaged or damaged Products or those that do not correspond to the order,

• the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the products delivered and making them unfit for use.

In order to assert his rights, the Customer must inform the Seller, in writing (email or post), of the non-conformity of the Products or of the existence of hidden defects from their discovery.

The Seller will reimburse, replace or repair Products or parts under warranty deemed non-compliant or defective.

Return costs will be reimbursed upon presentation of supporting documents.

Refunds, replacements or repairs of Products deemed non-compliant or defective will be made as soon as possible and at the latest within 3 days following the Seller's observation of the lack of conformity or hidden life. This reimbursement can be made by transfer or bank check.

The Seller's guarantee is, in any event, limited to the replacement or reimbursement of non-compliant or defective Products.

Article 10: Information technology and freedoms

In application of law 78-17 of January 6, 1978, it is recalled that the personal data requested from the Customer are necessary for the processing of their order and the preparation of invoices in particular.

This data may be communicated to any partners of the Seller responsible for the execution, processing, management and payment of orders.

In accordance with current national and European regulations, the Customer has a right of permanent access, modification, rectification and opposition with regard to information concerning him.

This right can be exercised according to the terms described in the “legal notices” section of the site https://veijab.com/ .

Article 11: Applicable law - Language

These General Terms and Conditions and the operations resulting from them are governed and subject to French law.

These General Terms and Conditions are written in French. In the event that they are translated into one or more foreign languages, only the French text will be authentic in the event of a dispute.

Article 12: Disputes

For any complaints, please contact customer service at the Seller's postal or email address indicated in ARTICLE 1 of these General Terms and Conditions.

The Customer is informed that he can use the Online Dispute Resolution (ODR) platform: http://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show

All disputes relating to purchase and sale operations concluded in application of these General Terms and Conditions and which have not been the subject of an amicable settlement between the seller or by mediation, will be submitted to the competent courts under the conditions of law. common.

Appendix I - Withdrawal form

Date ______________________

This form must be completed and returned only if the Customer wishes to withdraw from the order placed on https://veijab.com/ unless exclusions or limits to the exercise of the right of withdrawal follow the applicable General Conditions of Sale.

By email: Aawoeabaya@gmail.com

I hereby notify the withdrawal of the contract relating to the property below:

- Order from (indicate date)

- Order number: …………………………………………………….

- Client name : ……………………………………………………………………

- Customer Address: ………………………………………………………………….

Client's signature